Top Ten Consumer Complaints

Every spring, the Bureau of Consumer Protection issues its list of "To​p 10" complaints filed by consumers for the previous calendar year.

The "Top 10" consumer complaints during 2020 were:

​ ​
#Product / ServiceWritten Complaints
1 Telemarketing (Do Not Call)

2,904

2

Landlord/Tenant

1,154

3

​Telecommunications

667

​4Identity Theft​529

​5

​Home Improvement

490

6

​Medical Services

291

7

Entertainment and Recreation

281

​8

​Motor Vehicle Repair

​191

8

Travel and Tourism

​191

​10​Auto Sales (New & Used)
​159

Looking for a formatted version of the Top Ten list (complete with additional helpful information)? Download a copy of our free Top Ten Consumer Complaints of 2020 - Poster (8.5" x 11", color).

Previous Years

Top Ten Complaints of 2018 News Release

Top Ten Complaints of 2017 News Release

Top Ten Complaints of 2016 News Release

Contact

Consumer Protection Hotline

(800) 422-7128

DATCPHotline@wisconsin.gov