Webinar: Working With Challenging Customer Behaviors
Join this TELUS Health webinar to access a toolbox of strategies to deal effectively with challenging customer behaviors.
When: Thursday, June 27, noon–1 p.m.
Where: TELUS Health Zoom Meeting
This course focuses on individual skill development for effectively managing challenging behaviors. Main points will include how to respond to behaviors and not people; how to read and respond with rational thinking; and understanding that it is difficult to learn new ways of reading and responding to behaviors we consider negative or challenging.
Credential holders may earn one (1) hour of non-scientific CE for attending this webinar.
To access all upcoming
complimentary TELUS Health learnings, visit TELUS Health 2024 Wellbeing
Calendar with Complimentary Webinars.
The Veterinary Professional Assistance Program (VPAP) offers guidance and assistance with family issues, finding child and adult care, workplace concerns, legal and financial issues, stress, health and wellness, and any other issues that concern veterinary professionals. It also offers personal, confidential guidance, coaching and counseling for all veterinary professionals and their household members.
Services are confidential and available 24 hours a day, 365 days a year. VPAP services include:
- Flexible options that include counseling sessions — in-person and/or by phone.
- Access to professionals who can assist with issues across disciplines, collaborating to address your concerns and help to efficiently solve your personal and work issues.
- Access to life coaches who can help you reach your personal goals.
- Customized referrals and educational materials with verification of availability and vacancy.
- Mobile app that connects to tools on topics ranging from family and life to health, finances and work.
- Dedicated website offering expert articles, assessments, resource finders, interactive tools, checklists, podcasts and webinars.
Visit
one.telushealth.com to access services, assessment tools, free webinars, and much more from the VPAP. Use
login: VPAP and
password: resources.
The
Wisconsin Veterinary Examining Board (VEB) assumes all costs for this program for veterinary professionals and their household members. If additional assistance is necessary, referrals will take into account your preferences, medical plans and financial circumstances.
This program is confidential, even to the VEB, so do not be concerned that using this service will impact your credential. The VEB will have no knowledge of individual utilization.