Wednesday Wellness Webinars – VPAP members only
The VPAP hosts 6-8 wellness webinars over the lunch hours on Wednesdays throughout the year, If you have topics you are interested in learning more about, let us know: DATCPVeterinaryProfessionalAssistanceProgram@wisconsin.gov
Earn one (1) hour nonscientific CE for attending the VPAP members only webinars
De-escalation Skills: Managing Aggression in the Workplace
May 27, 2026
12 - 1:00 p.m.
Register today
Conflict is a natural part of any workplace, but when it escalates into aggression, it can severely disrupt teamwork, productivity, and organizational morale.
Aggressive behavior, ranging from subtle microaggressions to overt outbursts, represents an ineffective and potentially destructive response that requires strategic management. Equipping employees with sophisticated skills to deescalate aggression—whether from colleagues or external sources like customers—empowers them to handle challenging interactions with remarkable confidence and professional composure. Through assertive communication, emotional regulation, and clear boundary-setting, employees can respond calmly and constructively, helping to defuse tension and prevent misunderstandings. This comprehensive approach not only protects interpersonal relationships but also promotes a respectful, collaborative work environment that values emotional intelligence and professional communication. By teaching these nuanced de-escalation techniques, organizations create a safer, more harmonious workplace where employees are better prepared to manage external challenges and foster positive, productive interactions.
Participants will:
- Analyze psychological mechanisms triggering workplace aggression, including stress responses and communication breakdowns.
- Develop a framework distinguishing passive, passive-aggressive, and active aggression with targeted intervention strategies.
- Apply de-escalation strategies across interactions with colleagues, clients, and external sources.
- Implement evidence-based techniques to respond to aggressive behaviors constructively and supportively.
Upcoming VPAP Exclusive Wednesday Wellness Webinars:
Creating a culture of support: Suicide prevention in the workplace
September 23, 2026
12 - 1:00 p.m.
Recover From Compassion Fatigue
October 28, 2026
12 - 1:00 p.m.
Unlocking the Secret to Financial Well-being
November 18, 2026
12 – 1:00 p.m.
Have you taken your Total Wellbeing Assessment on the TELUS Health One Platform?
The Total Wellbeing Assessment is a simple set of questionnaires based on the four pillars of total wellbeing: financial, social, physical, and mental. The start of a new year is a great time to assess and create new goals for the year ahead in the four pillars of total wellness.
Health and Wellness Coaching
TELUS Health has introduced a fantastic new service, Health and Wellness Coaching! This benefit offers you the support you need to kick start the new year! Through individualized support from a qualified health coach, you'll learn practical skills and increase your chances of success and the likelihood of long-term maintenance.
Learn more about the five health and wellness coaching modules today!
TELUS Health All C lients Complimentary Webinars
Available at TELUS Health One within the first two weeks of the month. To access all upcoming complimentary TELUS Health learnings, visit the 2026 Wellbeing Calendar.