Top Ten Consumer Complaints

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Every spring, the Bureau of Consumer Protection issues its list of the "​To​p 10" complaints filed by consumers during the previous calendar year.​​



Top Ten Complaints of 2023​:​

#Product / Service​
Written Complaints
1 Landlord/Tenant
2,208
2
Telemarketing (Do Not Call)
1,276
​​3
Home Improvement
867
4
​Telecommunications
642
5
Identity Theft
459
6
​Medical Services
​​380
7
352
​​8
Travel
255
9
Motor Vehicle Sales (New & Used)
​233
​10
​Motor Vehicle Accessories
​185

​​​​​News release (February 1, 2024): Top Ten Consumer Complaints Reported to DATCP in 2023.

Looking for a shareable graphic of the Top Ten list? Download a copy of our free​ Top Ten Consumer Complaints of 2023 poster (8.5" by 11" in color​).

Previous Years​

Top Ten Complaints of 2022 News Release

Top Ten Complaints of 2021 News Release

Top Ten Complaints of 2019 News Release

Top Ten Complaints of 2018 News Release

Top Ten Complaints of 2017 News Release

Top Ten Complaints of 2016 News Release​​​