The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) is responsible for enforcing Wis. Stat. §100.75 which establishes responsibilities for the restaurant and food delivery industries effective July 1, 2024.
DATCP encourages every restaurant and third-party food delivery service to familiarize themselves with the requirements of these new laws:
A third-party food delivery service shall provide a publicly accessible process for a restaurant to request the removal of the restaurant from their digital network.
When a restaurant asks to be removed from a third-party food delivery service’s digital network, the delivery service must remove the restaurant and all references to the restaurant (name, address, logo, and menu) within three business days.
A third-party food delivery service may not solicit requests from consumers for a restaurant to be added to the 3rd-party food delivery service’s digital network.
A third-party food delivery service shall ensure that individuals delivering food have knowledge of basic food safety principles, including personal hygiene and avoiding cross contamination.
A third-party food delivery service shall provide a restaurant listed on its digital network the time an order was placed and the contents of the order for all orders placed with their service involving the restaurant.
DATCP serves as a resource to both food service and third-party food delivery industries regarding compliance with these new laws. If anyone believes these laws aren’t being followed, they can file a complaint with DATCP and its Bureau of Consumer Protection will gather information and work with both parties to resolve the concern and ensure future compliance.