The Wisconsin Lean Government Initiative was established in 2012. The Wisconsin Department of Agriculture, Trade and Consumer Protection utilizes lean to increase process quality, efficiency and effectiveness, lower operating costs, and improve customer and employee satisfaction. Lean government initiatives and other continuous improvement tools provide the framework for making fact-based decisions, enable process improvement, and drive continuous improvement using a structured approach.
Build an agency culture where lean is recognized by all employees as a tool for continuous improvement.
Create a network of experts and continuous improvement champions to improve processes, products, and services.
Establish a forum for cooperation and implementation so managers and project leaders can maximize tools and methodologies.
Identify areas for improvement that suffer from chronic complaints from customers or have the potential for dramatic improvement.
Bring experience and resources from outside of the agency in to allow growth and positive results.