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Inspection Numbers Show Wisconsin Consumers Got a Fair Deal in 2012
March 7, 2013
Media Contact: Jerad Albracht, Communications Director, 608-224-5007 or Jim Dick, Communications Director, 608-224-5020
MADISON – We all know the old expression: “money comes and money goes.” If it is a given that money is going to “go,” then you should at least have some reassurance that you are getting your money’s worth for your purchases.
That is where the Wisconsin Department of Agriculture, Trade and Consumer Protection’s (DATCP) Weights and Measures team steps in. The team is responsible for regularly monitoring the accuracy of gas pumps, price scanners, scales and package weights statewide. The team’s inspectors recently finished compiling the data from last year, and the findings are good: by a wide margin, Wisconsin consumers are getting what they paid for at stores and at the gas pumps.
“Weights and measures inspections are fundamental to ensuring that consumers can be confident in their dealings with Wisconsin businesses,” said Sandy Chalmers, Division Administrator for Trade and Consumer Protection. “When you see the DATCP Weights and Measures seal at the gas pump, retail scale or check register, you know that the device has passed inspection and that you can trust the integrity of the transaction,” said Chalmers.
State weights and measures inspectors conducted 229,958 inspections at 6,946 business locations in 2012, including:
| | | | Number of
Inspections | Consumer
Confidence* | Total
Accuracy Rate** |
| Gasoline Pumps | | | 31,643 | 99.5% | 97.8% |
| Price Scanners
(items tested) | | | 35,384 | 98.7% | 97.5% |
| Retail Scales | | | 8,370 | 99.8% | 96.4% |
| Package Weight | | | 152,627 | 97.1% | 96.6% |
* Percent of time a consumer would be charged accurately or undercharged
** Includes all overcharges and undercharges
“The Weights and Measures team tested a record number of gas pumps in 2012, and we are pleased to report that 99.5% of the time consumers either received the correct amount of gas at the pump or were even undercharged,” said Chalmers.
Gas pumps that do not dispense accurately are rejected and ordered corrected by DATCP. When corrections have been made by the pumps’ owner, DATCP inspectors make a second visit to ensure that these corrections have resulted in accurate gasoline delivery.
In 2012, nine companies paid civil forfeiture settlements totaling $189,280 as a result of weights and measures inspections into the following issues:
- John P. Rassbach, d/b/a Rassbach Oil Company
| | | $109,396 restitution | False quantities, home heating fuel |
| | | | $36,908 | False quantities, Oscar Mayer products |
- North Country Business Products, Inc.
| | | $15,006 | Misrepresenting weights and measures device is correct, failure to seal |
- Gas Distribution Systems, Inc., d/b/a Gasco
| | | $13,902 | False quantities, LPG cylinders |
- Mark Rhode and Rhode’s Towing & Repair, Inc.
| | | $5,220 | Altering a Department license certificate |
| | | | $4,974 | False quantities, ice melt salt |
| | | | $1,670 | False quantities, LPG cylinders |
| | | | $1,204 | Failure to seal a Weights & Measures device/diversion of flow deterrents missing |
- Jaco Leasing Company, Inc.
| | | $1,000 | Using an altered Department license certificate |
For additional information or to file a complaint, visit the Consumer Protection Bureau at datcp.wisconsin.gov, send an e-mail to datcphotline@wisconsin.gov or call the Consumer Protection Hotline toll-free at 1-800-422-7128.
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