Top Ten Consumer Complaints
General Information
Every spring, the Bureau of Consumer Protection issues its list of “Top 10” complaints filed by consumers for the previous calendar year.
The “Top 10” consumer complaints during 2011 are:
Product/Service
|
Written Complaints
|
|
1. Telemarketing (No Call)
|
1,669
|
|
2. Telecommunications
|
1,272
|
|
3. Landlord/Tenant
|
837
|
|
4. Home Improvement
|
338
|
|
5. Identity Theft & Gas Pump Accuracy (tied)
|
225
|
|
6. Motor Vehicle Sales
|
211
|
|
7. Furniture/Home Furnishings
|
198
|
|
8. Motor Vehicle Repair
|
189
|
|
9. Satellite Dish
|
185
|
|
10. Dentistry & Contest/Sweepstakes/
Prize Promotions (tied)
|
173
|
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