Consumer Alerts


CONSUMER ALERT: Another Utility Bill Email Scam Making the Rounds
February 25, 2014

Media Contact:  Jerad Albracht, Senior Communications Specialist, 608-224-5007 or Jim Dick, Communications Director, 608-224-5020

MADISON – That utility bill you received by email for $500, $524 or $524.30? It’s a fake. Delete it and never click the link in the message.

The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has received a handful of complaints from consumers who received a fraudulent bill for utility services from “Energy Billing Service” or “Energy Billing System.” The email addresses from which the scams originate are different, but many of the addresses appear to be based overseas. In addition to the complaints received by DATCP, WE Energies informed the agency that more than 50 of its customers have reported similar messages to the company’s call center.

The email messages include a link to “view your most recent bill.” Clicking that link could cause you to accidentally download a malware package or could direct you to a scam website where you are prompted to turn over personal or banking information. As with any other unsolicited email or text message from an unknown source, simply delete it and take no further action.

For additional information or to file a complaint, visit the Consumer Protection Bureau at, send an e-mail to or call the Consumer Information Hotline toll-free at 1-800-422-7128.

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Link to .pdf version of full news release:  02.25.14_CA-524.30UtilityBillScam.pdf